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Need to make a claim?
Visit our travel claims hub for information on how to make a claim.
Learn moreCustomer Enquiries
For general enquiries, or if you need help in purchasing a policy, feel free to reach out to our customer service team
Within Australia: 1300 410 272
Outside of Australia: +61 2 9234 3193
Email: travel@nib.com.au
24hr Worldwide Emergency Assistance
If you need urgent help while travelling, try and call us as soon as possible, and before you go to hospital if not critical.
Outside of Australia: +61 3 8523 2800
Within Australia: 1300 555 019
Email: travelassist@nib.com.au